Adobe LiveCycle Enterprise Suite

By Adobe

More than ever, organizations are investing in online channels to unite their network of customers, partners, and suppliers with their business applications. These customer engagement applications, which connect people outside your organization to your internal applications, help you manage information faster and more accurately, improve the quality of your services, and decrease costly cycle times. Customers, partners, and suppliers enjoy the convenience of accessing your products and services when and where they want. But despite these advantages, people aren’t engaging. In fact, 60% of all citizens still prefer calling into a government agency for services that are provided online. Only 10% of banking customers complete a basic transaction online.

More than ever, organizations are investing in online channels to unite their network of customers, partners, and suppliers with their business applications. These customer engagement applications, which connect people outside your organization to your internal applications, help you manage information faster and more accurately, improve the quality of your services, and decrease costly cycle times. Customers, partners, and suppliers enjoy the convenience of accessing your products and services when and where they want. But despite these advantages, people aren't engaging. In fact, 60% of all citizens still prefer calling into a government agency for services that are provided online. Only 10% of banking customers complete a basic transaction online.

To engage customers in your business processes, you need to present information in clear, innovative, and intuitive ways that encourage interaction and reduce abandonment. Online applications need to be compelling and offer customers a unique experience. And complex, cumbersome processes need to be simplified.

Introducing Adobe LiveCycle ES (Enterprise Suite) software. Through a combination of Adobe PDF and Adobe Flash^® technologies, scalable solution components, and a standards-based framework, LiveCycle ES gives you what you need to help your organization create and deliver rich and engaging applications that extend processes beyond the boundaries of your enterprise.

Adobe LiveCycle ES provides a unified development environment to build and deliver personalized, engaging experiences across all business-critical communications. Easily create a guided experience using a Flash based rich Internet application (RIA). Use the information you collected to drive additional process steps, including interactive PDF forms or personalized documents delivered electronically or in print.

Adobe LiveCycle ES is an enterprise software suite that enables your organization to:

Build applications that are more engaging

Through a fusion of PDF and Flash technology, you can put a new "face" on outward-facing applications-dramatically improving the way users engage with information and processes.

Reduce development times
A rich set of intuitive and integrated resources-including client runtime technologies and standards-based frameworks and tools-enable developers to be efficient and productive.

Protect sensitive information
LiveCycle ES provides functionality-including rights management, document certification, and digital signatures-to help you build applications that inspire confidence on both ends of a transaction.

Extend your enterprise
Reach more people with flexible RIAs and PDF-based solutions for automating front-office processes like new account opening, end-user self-service, and benefits enrollment. These applications extend to customers-either directly or through brokers and other partners-and connect them to your organization's internal IT systems, such as enterprise resource planning, supply chain management, human resources, and transaction systems.

Enable straight-through processing
Automate processes from the first request for service to the final document of record.

LiveCycle ES solution components

Data capture

• LiveCycle Forms ES

Deploy interactive XML-based forms in Adobe Reader,® Adobe Flash® Player, or web browsers.

• LiveCycle Reader® Extensions ES

Fill in, sign, comment on, or save Adobe PDF files using only Adobe Reader software.

• LiveCycle Barcoded Forms ES

Automate the capture of form data using dynamic 2D barcodes.

• LiveCycle Data Services ES

Integrate RIAs with LiveCycle services, J2EE applications, and business logic.

Information assurance

• LiveCycle Rights Management ES

Manage usage rights to protect sensitive documents in PDF, office, or CAD formats.

• LiveCycle Digital Signatures ES

Automate the signing, certification, and validation of digital signatures in PDF documents.

Document output

• LiveCycle PDF Generator ES

Automate the creation and assembly of PDF documents from virtually any native file format.

• LiveCycle PDF Generator 3D ES

Automate the creation and assembly of PDF documents from engineering product data.

• LiveCycle Output ES

Dynamically generate personalized documents on-demand in print or electronic formats.

• LiveCycle Production Print ES

Dynamically generate personalized documents for high-volume production environments.

Process management

• LiveCycle Process Management ES

Streamline human-centric business processes across your firewall.

• LiveCycle Business Activity Monitoring ES

Monitor, analyze, and tune your Adobe LiveCycle ES applications.

Content services

• LiveCycle Content Services ES

Store, manage, and collaborate on the content used in your LiveCycle ES applications.

• LiveCycle ES Connectors for ECM

Extend your Adobe LiveCycle applications to connect with industry-leading ECM systems.

Adobe Acrobat Connect Pro

High-impact eLearning and web conferencing
You have an office in North America, two in Europe, one in Asia, and another in the Middle East. With Adobe® Acrobat® Connect^TM Pro software, it's never been easier to bring together people from remote locations-without the hassles of travel or traditional web conferencing. Whether deployed as a hosted service or licensed software, Acrobat Connect Pro can help your organization turn drab, boring communications into interactive, exciting experiences that are the next best thing to in-person meetings. And it's easy to deploy and support: It integrates with existing IT infrastructures and requires only a web browser and free Adobe Flash® Player software.

With Adobe® Acrobat® Connect^TM software for web conferencing, you can:

• Instantly communicate and collaborate through hassle-free online meetings with no plug-in downloads required
• Help save time and money and accelerate productivity through easy-to-use, easy-to-access online meeting rooms
• Engage colleagues and customers with rich multimedia content
• Manage and control online meetings and assets through robust content management and reporting tools
• Customize personal meeting rooms with layouts and templates to suit your specific needs

Adobe Acrobat Connect Pro for eLearning
Technology should make eLearning a rich, interactive experience-not a slow, cumbersome ordeal. That's why Adobe® Acrobat® Connect^TM Pro software offers a captivating interface and interactive tools to help participants learn and retain the material that you teach in virtual classes and self-paced courses-and enjoy doing it. You can quickly design compelling courses with templates and a library of content, control learner participation, and track learner progress-so you can teach effectively in the virtual classroom environment and reach your overall learning goals.

Product highlights

With Adobe® Acrobat® Connect^TM Pro software for eLearning, you can:

• Quickly design high-impact content that captures and keeps learners' attention
• Deliver content in two interactive formats: virtual classroom environments or self-paced courses that address a variety of learning styles and help increase knowledge retention
• Reduce preparation time with customizable layouts and reusable archived content
• Improve instructor efficiency with dynamic virtual classroom management tools
• Track course effectiveness to enable continuous improvement

Top reasons to buy Adobe® Acrobat® Connect^TM Pro

• Create high-impact eLearning and web conferencing- Acrobat Connect Pro software enables an "almost-in-person" experience through online training and interactive web meetings. Easy-to-use audio, Voice over IP (VoIP), multiuser video, and interactive tools make it easy to keep your participants engaged. Editable and offline recordings help ensure that learners and meeting participants can review content at any time, allowing for increased knowledge retention.

• Provide hassle-free access-Acrobat Connect Pro is easy to use and easy to access. Acrobat Connect Pro runs on technology in Adobe Flash® Player software, already installed on more than 98% of browsers worldwide, so your audience can access media-rich eLearning and web meetings without the hassle of software downloads.
• Save travel time and expense-Acrobat Connect Pro can help reduce travel time and expense and increase productivity through planned online training and meetings, ad hoc discussions, and interactive problem-solving with audio conferencing, VoIP, and multiuser video.
• Tailor content for every audience-Acrobat Connect Pro offers superior flexibility, with tools to easily tailor training and meetings for every audience. Online meeting and virtual classroom templates and layouts make it easy to create the best experience for your specific audience. Your setup and content are always saved from one session to the next for easy reuse.
• Use an intuitive interface-Nontechnical business users and technical experts alike will find Acrobat Connect Pro easy and enjoyable to use. The elegant interface based on Flash allows anyone to quickly share their screen and interact through webcam video and VoIP with no prior experience or special software required.
• Manage training and meeting assets-In addition to rich online meeting and training experiences, Acrobat Connect Pro also provides robust content management and reporting tools that enable you to administer web meetings and training across large groups, record meetings for later on-demand viewing, archive and share assets with colleagues, run reports on the effectiveness of training and meetings, and more.

Ready for the Enterprise
Over the past 25 years, Adobe has earned a reputation as one of the leading software companies in the world, with teams of experienced software developers and a product development process that has been proven and perfected. You can be confident that Acrobat Connect Pro is reliable and ready to go on day one of your implementation.

Hosted or on-premise
Acrobat Connect Pro can be deployed as a licensed software product, on-premise, behind your company's firewall, to provide complete control. Or it can be purchased on a subscription basis as a hosted service, with full end-to-end 128-bit SSL encryption available. This flexibility helps ensure that the solution can evolve and grow with your needs. Most other web conferencing solutions are available only as a hosted service for which you must estimate your exact usage or be subject to overage charges or costly underutilization.

Acrobat Connect Pro is based on an open, extensible architecture that supports cost-effective integration with existing infrastructure and future technology investments. Using standards such as XML and Java^TM to exchange data, Acrobat Connect Pro is unique in its support of web services that can be used to manage everything from users to in-depth reporting on application usage. Adobe also offers a developer resource center with hundreds of APIs and SDKs so you can extend functionality and integrate with other internal applications and services to create a custom solution based on your organization's unique needs.

Tight security features
Adobe understands your need to protect sensitive information. Acrobat Connect Pro provides tight access control and security on all content to ensure that meetings and related information are viewable only by your intended audience.

Why choose Adobe for eLearning and web conferencing?
For more than 25 years, Adobe has revolutionized the way the world engages with ideas and information. In print and on the web, in video and on mobile devices, Adobe's award-winning technologies and software are everywhere you look. Adobe® Flash® Player is the world's most pervasive software platform, installed on more than 98% of Internet-enabled desktops. Adobe Flash technology is used to produce most video on the web, and Adobe Reader® software has become the global standard for sharing documents and information. Adobe is the fifth largest software company in the world, and its recognizable brands - including Adobe Photoshop®, PDF, Acrobat®, Reader, and Flash - continually set new standards for producing and delivering rich content that engages people anywhere, anytime.

Contact details:
David Jones, Territory Account Manager, EMEA Central
T: +44 208 606 1100, E: david.jones@adobe.com