Al-Nokhba for Business Transformation (NBT)

NBT is an Oracle certified partner known by its competent resources and delivery capability in Saudi market which is totally dedicated to providing professional business development consulting services that provide value adding and innovative total business solutions which not only fulfill the customers’ requirements but also exceed their expectations.

As the best implementation partner for Oracle Applications implementation in KSA (FY-2006) & powered with experienced, certified competent and dedicated professionals, who are committed to creating value to NBT customers, NBT operates in the field of IT consultancy business with a clear vision to become distinctive, most respective and recognized total business Solution Company creating genuine customer satisfaction.

NBT’s Mission is to provide value adding and innovative total business solution to become a major contributor towards easy life and welfare of the society, and to be proactive, responsive and cooperative to our customers’ needs and expectations.

NBT defines its strategic focus in three major dimensions representing its strategic goals:

• To provide continuously improving business development consulting services in line with the recognized industry standards and good value for money.
• As a customer driven organization, to excel in anticipating and timely responding to customer needs.
• To maintain a work environment that attracts, retains and develops committed and competent employees.

NBT strives to build a long term relationship with its Customers, accordingly NBT offers a wide range of continuously improving business development professional services designed to help our customers to improve their business performance and apply innovative solutions that keep them ahead of competition and result in measurable returns.

NBT scope of services includes:

• IT consulting services
• Oracle Applications implementation services
• Oracle Technology products implementation services
• Post implementation support & maintenance services
• Industry specific requirements customization services
• Tailored application development services
• Oracle implementation projects health check services
• Oracle resources out sourcing services
• Training

Since its inception, NBT was focusing on creating value to clients and allowing them to maximally utilize Oracle Enterprise Resources Planning (ERP) applications with an extremely competitive prices thus securing their investment and reducing the Total Cost of Ownership (TCO).

One of NBT early engagements in the Saudi market was Health Check services which was held for a troubled Oracle ERP implementation with one of the major customers within the region who was struggling to go live for more than two years. Once NBT resources were mobilized on site the client immediately realized the difference, and the small engagement was followed by complete re-implementation project for the same scope and within only six months, NBT succeeded to turn the troubled implementation to a great success story. Since then, NBT was always recommended as a professional implementation partner who owns competent resources and capable for delivery.

NBT is a pioneer in implementing new solutions within the Saudi market. In 2004 NBT was the first Oracle implementation partner in the Kingdom of Saudi Arabia to deliver the first successful Customer Relationship Management System (Oracle CRM) to a private sector Organization. Moreover, NBT was the first Oracle implementation partner to implement a full Real Estate Solution for Real Estate & Development Company in Kingdom of Saudi Arabia, including the Oracle Property Management module integrated with MapGuide software for online booking.

With more than seven years of solid experience and numerous success stories in various industries even with no previous industry related experience, NBT positioned itself as one of the most respectable and best implementation partners within the region owning competent knowledgeable professional consultants who are flexible to understand any new industry aspects and capable to implement the best practices fulfilling the relevant standards and / or regulations. NBT helped its esteemed clients to sustain their business applications and to enhance the performance by successfully implementing the Oracle ERP which provided:

 1- Consistency and reliability of data across the organization
 2- Streamlined transaction processing
 3- Provides operations-level reporting.

NBT is considered as one of the few partners who are capable of delivering professional services to Oracle clients covering the complete life cycle of the Enterprise Resources Planning. Starting from the early engagement with the clients to identify their existing pains and its relevant consequences and determine their strategic business objectives and decide how to transform them into the best value of money solution that is practical, realistic and achievable within the shortest possible time frame thus maximizing the clients Return On Investment (ROI). Leading safely the customer through the risky ERP implementation process, and identifying the key success factors, and continuously providing the required support and maintenance activities in a flexible Service Level Agreements (SLA) that suits the clients’ needs and expectations.

As a reputable local Oracle implementation partner, NBT adopts the On Site implementation model and provides its professional services through its resident consultants within the Kingdom of Saudi Arabia, thus saving great deal of time and eliminating the risk of implementation failures due to either using the Off Shore model or by using non- KSA resident consultants who are mobilized on visit visas.

Beside the need of resident consultants, the ability to communicate with multi-cultural environment and understanding the local traditions, culture and environment are considered as major success factors for the ERP implementation projects. Having skilled bi-lingual consultants (Arabic / English) with KSA culture and traditions experience qualifies NBT far ahead of its competitors as the best implementation partner within KSA.

Finally, for Oracle clients who suffer from troubled implementation or those who seek rapid successful ERP implementations and they are looking for a long term business partner and a trusted advisor capable for their business transformation, rather than an implementation vendor / supplier, NBT will always be available to provide its professional value adding services thus building a win-win fruitful successful engagements.