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Issue 5

Issue 5 E-magazine
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Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
CRM
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CRM

The end of an era


As Abdallah S. Jum'ah prepares to stand down after 14 years as president and CEO of Aramco, he reflects on challenges facing the oil and gas industry.

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The future of CRM


Bo Lykkegaard, Program Manager for European Enterprise Applications for IDC, reveals his predictions. The field of Customer Relationship Management (CRM) has had a turbulent life over the past 15 years, since Tom Siebel founded Siebel and began to elevate what used to be contact managers for sales people into broader enterprise solutions for customer management.

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Building world-class health services in a global economic downturn


What is World Class Healthcare? It’s a term that was used a lot during the recent Arab Health Congress and Exhibition held in Dubai at the end of January. By PA Consulting Group

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Open Source – a boon during recession?


CIOs will have a lot less to spend in 2009. A CIO Survey conducted late last year showed that approximately 60% of those surveyed were re-evaluating budgets, re-negotiating contracts and putting those projects deemed non essential on hold. By Opennet Software

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Why CRM is crucial during the global economic downturn?


In a time of uncertainty, smart companies can find opportunities and grow their market share by adopting and implementing Customer Relationship Management (CRM) tactical strategies that would get results in 3 to 6 months. By MSD Consulting

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