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Issue 4

Issue 4 E-magazine
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Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
Business Technology
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Business Technology

Field of Dreams


Kuwait is ploughing billions of dollars into an expansion plan that will overhaul facilities and see production eventually hit four million barrels of oil a day.

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Moving Unified Communications Forward


While unified communications (UC) has been around for some time, it seems that the time is now ripe to embrace it head on. Business Management gets the views of two industry experts about the benefits and how to get the most out of the solutions on offer.

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Time for Contact Centers to Enter the Customer 2.0 World


Web-savvy consumers now want much more from customer service than being put on hold for 20 minutes, listening to music, while waiting for an agent. By Nortel

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Open Source Kicks the Cost out of SMB Unified Communications


When new technologies like unified communications hit the market, companies with big budgets are the first to benefit while smaller businesses are often stranded on the sidelines by product prices that are out of their reach. By Nortel

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King of the Skies


With plans to double its destinations and fly 25 million passengers by 2020 Etihad Airways is flying high. But as the airline's CEO James Hogan tells Diana Milne, like every international carrier, it faces tough challenges ahead.

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