While voice over IP was heralded as the answer to global communications, many have had bad experiences post deployment. Ravi Pather of Psytechnics explains how to get the best from your VoIP.
Al-Futtaim Technologies, one of the region’s leading system integrators, is part of the Al-Futtaim Group. Founded over 70 years ago, the Al-Futtaim Group is one of the most respected conglomerates in the Lower Gulf Region and comprises of more than 40 companies all bearing the Al-Futtaim name.
By Roger Jones, EMEA Convergence Business Development Director, Avaya
The Industry’s trend, to move from real client-server applications in favor of centralized, web-based programs is moving fast forward. In addition, many companies, no matter from which Industry, are in the process of moving the voice communication towards a partially or even fully integrated Voice over IP system. As a result additional data (VoIP control and call traffic) will be transported on the existing data network. Together with the fact that MPLS has reached many companies as well, there are new challenges IT Managers are confronted with today if they have aligned their IT strategies to follow these trends.
What is Unified Communications? How people communicate nowadays has been dramatically changed over the past decade. Innovation in communications technology has created numerous devices and methods of communication, yet people say they find it increasingly difficult to use and achieve the target; reaching people in the appropriate form.
Microsoft believes that unified communications – including voice over IP (VoIP) – can resolve the problem and is developing solutions that will make it easy for people to communicate simply and efficiently through any device and from anywhere.